Telephone Helpline: 01924 499182

 

 

Frequently Asked Questions

 

 

Why are there so few questions to answer?

As pioneered by direct motor insurers some years ago, our "Statement of Fact" now replaces the old style, long winded proposal form that asked reams of unnecessary questions.

This Statement of Fact makes assumptions about you and your business, which the insurers use to class them as a "standard policyholder". It is therefore important that you take a few minutes to check the statement, especially if you are taking out cover.

What if I can't comply fully with the Statement of Fact?

You can still obtain a premium indication, but you won't be able to obtain immediate cover. Details of why you can't fully comply can be given on the "Confirm Details" page at the end of the quote process. We will then contact the insurers on your behalf and try to obtain a competitive quotation for you.

Is the policy cover cut back to keep the premium down?

Definitely not - our policy is very comprehensive with many "optional extras" that other insurers charge for, automatically included as standard.

Can we print our policy documents immediately?

Yes - full policy documentation can be printed immediately.

The system will automatically produce the full Annual Schedule.

What about premium payment and collection?

  • Account
    When we receive a request for cover, a 21 day account will be sent to you.
     
  • Credit Card
    We accept all major credit/debit cards for payment.
     
  • Direct Debit
    We can also arrange an instalment plan - no deposit required, 10.00% interest charge (8.69% APR), over 9 months - the first instalment will be taken approx 14 days after inception. This can be done over the telephone, or if you wish we will post a direct debit mandate to you.
     

       Example:

Premium £420.00 inclusive
Interest (10.00%)   £42.00   (8.69% APR)
Total Financed £462.00
Divided into 9 monthly
instalments of:
  £51.33

 

What can I do if I'm not sure my business will fit onto your scheme?

Give us a ring on 0800 8818841 and we can view the quote on-line together to see if we can agree a premium.

There is also a facility on the "Confirm Details" page of the quote process to explain any reasons why your client cannot comply fully with the 'Statement of Fact'.

Finally, don't be shy of simply picking up the phone and speaking to us - if we can't help we probably know someone who can!

Who are you, can I trust you?

Brian Thornhill & Son (Insurance Brokers) started over 25 years ago and now arranges insurance cover for many thousands of policyholders throughout the country.

We were founder members of "The Institute of Insurance Brokers" and our current regulatory body is the Financial Conduct Authority, as detailed at the foot of this page.

Brian Thornhill & Son Insurance Brokers Ltd is a family run business that takes great pride and care in every insurance policy that we arrange.

Unlike most other internet scheme operators, you are most welcome to call and see us Monday to Friday 9am - 5.30pm.